Let's Talk

Experience

You don't have to trust us, we have some of the most experienced UC experts in the UK, fully certified and ready to enact the changes you need for your business to thrive

Consultation

Know there's a problem but not much more? Don't worry. We'll work with you to ensure that you have all the information you need to make effective choices.

Hybrid

We provide hybrid solutions, so whether you need physical devices, a fully software solution or a combination of the two, we can meet your needs

Tools

We work with hardware and software proprietors to ensure that we can provide the best tools for the job, be that a hardware installation or the latest monitoring software.

Wide application

You don't need to be a call center or IT company to benefit from UC services. Every sector benefits from more mature communications infrastructure.

Invisible

We aim to ensure the best delivery of service without impacting your BAU. Our team are experienced with making real, impactful changes to delicate working systems.
WHO WE ARE

The UC Team

Prepare for the future, stay connected and stay ahead of the competition with our full range of unified communications services.

We’re passionate about communication and collaboration: when we work together, we work better. Having well-maintained and open lines of communication is the vital aspect of effective team-working; there’s nothing more frustrating than dropped calls, buffering and wrong numbers when you’re closing out a deal or finding new clients.

We’ve worked in communications for over 90 years (combined, we’re wrinkle-free) and have worked on multi-billion-pound projects, as well as on projects the size of a small room. We have the solutions that will empower your organisation to reach out to customers and other businesses effectively, without loss to business or trust. 

Years of Experience
0 +
Industries covered
0 +
Our Services

Our unified communications & data services

Cloud-based phone systems

Switch from analogue phone systems to IP powered telephony

  • Get ready for PSTN shutdown in 2027
  • Migrate to a more secure, manageable solution
  • Integrate with proprietary systems like Skype, Teams and 8x8 seamlessly

Infrastructure upgrades

Declutter with PoE devices, DECT phones and expertly installed switches.

  • Consolidate your communication solutions
  • Understand your access points, costs and users
  • Get visible data insights from our team of data analysts

Contact centres

Give your agents state-of-the-art tools to increase efficiency and customer satisfaction

  • Declutter your agents' workspace with a holistic software solution
  • Empower your agents with voice, live chat, video and AI tools.
  • Integrate with your service management trackers and data analysis tools

Customer relationship management

Get your own custom-built CRM system that integrates seamlessly with your reporting systems

  • Interact with your customers across a variety of services
  • Track individual customers, tickets and relationships across platforms
  • Reduce customer waiting and service delivery times

The Big Switch Off

Get ready for the decommissioning of analogue phone lines across the UK

  • Prepare yourself against PSTN decommissioning
  • Futureproofing with no disruption to BAU
  • Delivery to organisations of any scale, with wired and wireless options

Leverage existing data

Make the most of our industry-leading data scientists

  • Utilise our industry-leading data scientists to ensure continuity when upgrading to new systems
  • Visualise important data like sales, expenses, users, traffic and geolocation to make empowered decisions
  • Migrate effectively to new systems with our partnered software

Why choose us?

01. Professional service delivery

We’re experts at what we do, and we know that open communications is vital for the delivery of your service. We will work to eliminate any disruption to your business. 

02. Responsive service

When you become a partner we’ll keep in touch with regular updates on the status of your project, all delivered by your personal account manager.

03. Experience

Our team of UC experts have over 9 decades of experience. We’ve worked across a range of project sizes and in a wide range of industries so you can be certain we’ll get you up and running without impacting your daily routine.

04. Tailored approach

We don’t just sell cookie-cutter services. When you become a partner of The UC Team, we’ll work closely with you to understand your vision and craft the best service for you and your organisation.

Unified Comms you can trust

We pride ourselves on the trust our partners place in us, and on our security of our data, which is why we’re proud to be Cyber Essentials certified.

Let's talk

Industry Sectors

Manufacturing

Improve resilience to OT with clear lines of communication, security management and real-time data analysis.

Never drop signal or lose the line again. Keep staff connected and reduce waiting time for patients with a dedicated and unique contact centre solution.

Keep your students in the know with an upgrade to your legacy call centre, as well as keeping staff and students safe with migrated fire lines, safety phones and support devices across your educational spaces.

Trusted providers

Still unsure? We don’t use aftermarket parts or sub-par systems. We work with the brands you know and trust to deliver you seamless services at competetive prices.

WANT TO LEARN MORE?

Get started with our unified comms services

Ready to unlock the power of unified communications? Looking to upgrade to a contact centre? Get started with us by filling our the form below, telling us a little about yourself and your business. Our team will reach out to you to understand your requirements and guide you through the process.